Customer Service

  • Shipping & Delivery

    Shipping charges to any state in the US are $7.99 for first class delivery. We will make every effort to deliver your products to you within 3-5 business days.           

          International shipping charges are $12.99.

          Free shipping for all orders over $50 in the US and $99 internationally.

  • Privacy & Security

    You can shop on The Organic Skin with peace of mind. Our shop is secured by The Shopify Payment Gateway. We never sell your contact information or share your information with anyone. If you create an account on our site we will periodically email news about new product launches or promotions.

  • Returns & Replacements

    The Organic Skin wants you to have 100% satisfaction with the products we sell. If for any reason you are not happy with your product simply mail it back to us in the original package within 21 days for a full refund. You are responsible for return shipping charges. If you have any problems that need immediate attention please call our customer service number anytime. 888-295-4333 or email us at
  • Viewing Orders

    You can create a personal account safely at The Organic Skin. This allows you to login to your account at any time to view current and past orders. It also allows for faster ordering every time you return.We will notify you by email when an order is placed. If at any time you have questions or concerns about how the personal account feature works please email us at

  • Terms of Use

    All information contained in this website is subjected to change without any notice. All material published is also provided without any warranty of any kind that may include inaccuracy due to typographical errors. In no event shall the owner of this site be held liable, resulting or related in any way to the use of this information.

    All individual documents provided in this website are copyrighted following the international intellectual property regulation rules. Any parts might be reprinted by third parties only for personal use and only if they remain unedited and unmodified.